Support

Questions about Bump Diary, or something not working? We're happy to help.

Worried about you or your baby?

Bump Diary can't help in an emergency. Call your maternity unit or midwife straight away if your baby is moving less than usual, you have bleeding, your waters break, or you're worried about anything.

If you can't reach them, call NHS 111. In an emergency, call 999.

Contact us

Email easeup.gh@gmail.com. We usually reply within two working days. It helps to tell us your iPhone model and what you were doing when the problem happened.

Common questions

How do I invite my partner?

Open Settings (the gear on the Today tab) and tap Invite your partner. Send them the link, code or QR code. They install Bump Diary, sign in, and choose I have an invite. Each invite works once.

Can I log kicks without opening the app?

Yes. On an iPhone with the Action button, go to the iPhone's Settings → Action Button, choose Shortcut, and pick Log baby's movement. You can also ask Siri, or tap the button on the Apple Watch app. Every movement is shared with your partner.

How do I use the Apple Watch app?

It installs with the iPhone app on your paired watch. Open Bump Diary on your iPhone once so the watch can connect. The watch shows your week and lets you log movements and time contractions.

How do I connect Apple Health?

Go to Plan → Blood pressure & weight and tap Connect Apple Health. Bump Diary reads and saves blood pressure and weight there, so readings from a connected monitor or scales show up too. These readings stay on your phone and aren't sent to our server.

Is Ask Bump medical advice?

No. Ask Bump answers from NHS pages and links to them so you can read more. If your question sounds urgent, it shows your hospital's number first. Always check with your midwife or doctor if you're unsure.

Our baby is here. What happens to the diary?

Congratulations! In Settings, tap Our baby is here! and add their details. The diary switches to your baby's first weeks, with a shared log of feeds, nappies and sleep, and NHS guidance. Everything you added during the pregnancy stays.

Our pregnancy has ended.

We're so sorry. In Settings, under When the pregnancy ends, you can pause the diary for both of you. Pregnancy updates and reminders stop, and you'll find NHS and charity support. Your memories stay, and you can reopen the diary whenever you're ready.

How do I export or delete my data?

Go to Settings → Privacy and your data. Export my diary downloads everything as a file. Delete my account removes your login and everything you added. Read the privacy policy for details.

Can I see the app tour again?

Yes. Open Settings and tap Take the app tour. Still stuck? Contact us.